Questions people bring 1 of 4
What’s my next move?
For when you’re weighing a new role, a change of field, or whether to stay where you are.
Career and leadership coaching in Launceston, or by video.
Questions people bring 2 of 4
How do I lead my old teammates?
For when you’ve been promoted to manage the people you used to work beside.
Questions people bring 3 of 4
How do I go back after time away?
For coming back after parental leave, caring for family, study or a long break.
Questions people bring 4 of 4
How do I have the hard conversation?
For feedback that’s overdue, asking for a pay rise, a clash with a colleague, or saying no to your manager.
20 minutes by phone or video, at no charge.
What coaching would look like
For the question on the top card. Pick another below.
What’s my next move?
Coaching on your next step
For when you’re weighing a new role, a change of field, or whether to stay where you are.
What you’d work on
- What matters to you in work now, and what you’d trade for it
- Two or three real options, tested side by side
- A first step you can take before the next session
Where people often start: six sessions over about three months.
You set the agenda. These are starting points, not set courses.
An interview coming up? Paolo runs practice interviews and reviews the CV you’ve written. He doesn’t write CVs.
Is coaching the right fit?
Coaching is for a work question you want to act on. It isn’t therapy or treatment, and Paolo isn’t a counsellor or psychologist.
Coaching suits you if
- You’re an adult with a question about your work.
- You’re mostly OK day to day, and want to think ahead.
- You’re ready to try things between sessions.
See a counsellor or psychologist instead if
- You’ve felt low, anxious or on edge most days for a while.
- Grief, trauma or things at home are the main thing on your mind.
- Work is affecting your sleep, eating or health. Your GP is a good first stop.
Not sure? Say so in the fit conversation. If coaching isn’t the right thing, Paolo will tell you, and suggest where to go.
The fit conversation
A short call to see whether coaching suits what you’re working on. It’s a check on fit, not a session.
- How long
- 20 minutes
- How
- Phone or video
- Cost
- No charge
What happens
- You tell Paolo what you’re trying to work out.
- He asks a few questions about where things stand.
- He tells you honestly whether coaching fits, which option he’d suggest and what it costs, or where else to go.
What it isn’t: a coaching session. There’s nothing to buy on the call. If you’d like to go ahead, you decide afterwards, in your own time.
How coaching works here
The fit conversation
Twenty minutes to check coaching is the right thing, at no charge.
An agreement in writing
What you want to work on, the sessions, the total fee and how to pause or stop. If your employer pays, what they’ll see.
Sessions, 60 minutes each
In the studio, on a walk, or by video. You bring the agenda; Paolo asks questions, and you leave with a next step you chose.
A review
Halfway and at the end: is it helping? If not, you change course or stop.
Your coach
Paolo Santos
Career and leadership coach. He sees every client himself.
- Before coaching
- Years in operations and people management. He was promoted to lead the team he’d worked in, and later hired and supported new managers of his own.
- Coaching credential
- ICF credential: to be verified (example)The ICF awards three individual credentials: Associate Certified Coach (ACC), Professional Certified Coach (PCC) and Master Certified Coach (MCC).
- Training
- Completed a coach training program (example).Finishing a course isn’t the same as holding a credential.
- Memberships
- None claimed on this example.Coaching isn’t licensed in Australia, and an association isn’t a regulator.
A real coach names the credential they hold, and you can check it on the ICF Find a Coach directory. Paolo is fictional, so it won’t find him.
Packages and prices
Each price is the total, including GST.
Single session
$260incl. GST- Sessions
- One, 60 minutes, paid on the day
Six sessions
$1,450incl. GST- Sessions
- Six, 60 minutes each
- Between
- Short email check-ins
- Over
- About three months
New manager program
$1,890incl. GST- Sessions
- Eight, 60 minutes each
- Between
- Short email check-ins
- Over
- About four months
Pause or stop any time
- PauseTell Paolo. Your sessions wait.
- StopUnused sessions are refunded pro rata.
- MoveA working day’s notice, no charge.
Packages are invoiced when you sign your agreement. Email check-ins get a reply within two working days.
When your employer pays
Before the first session, you, your employer and Paolo sign a three-way agreement. It sets out what your employer will see.
Your employer sees
- Attendance
- The goals you all agreed
Your employer never sees
- What’s said in sessions
- Paolo’s notes
If your manager asks Paolo how it’s going, he’ll point them back to you.
The only exceptions are ones the law requires, or a serious risk to someone’s safety, and they’re written into the agreement.
Arranging coaching for someone on your team? Call (03) 5550 0638 or email hello@quietspur.example and we’ll set up the agreement.
Before you book
How is coaching different from counselling or mentoring?
Coaching looks ahead at a work question you want to act on. It isn’t counselling or treatment. If your health or wellbeing is the main concern, a counsellor, psychologist or your GP is the place to start.
A mentor usually tells you how they did it. Paolo mostly asks questions, so the plan you leave with is yours.
Can you write my CV?
No. Paolo reviews the CV you’ve written and helps you sharpen it, and runs practice interviews with you. He doesn’t write CVs.
Can I claim it back?
Coaching is a private fee. We don’t claim from Medicare or health funds, and NDIS funding can’t be used for career coaching.
Some employers pay for coaching. See when your employer pays.
Do you coach people under 18?
No. Quiet Spur coaches adults only.
What if it isn’t helping?
Say so, at any session. There’s a review halfway through every package. You can change what you’re working on, pause, or stop, and unused sessions are refunded pro rata.
In Launceston, or by video
- In person at Studio 3, 64 George Street, Launceston TAS 7250. Or on a walk, if you’d rather talk on the move.
- By video, anywhere. A link that opens in your browser, with nothing to install. If the connection drops, Paolo rings you and you carry on by phone.
- Launceston time. Booking from another state? We’ll confirm the time in yours.
| Monday | 8am to 6pm |
|---|---|
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | By appointment |
| Sunday | Closed |
Need something to make getting here, or taking part, easier? Tell us when you book.