Cosmetic clinic, Double Bay
A clinic in Double Bay led by a doctor and registered nurses. We assess your concerns, explain the risks, and only recommend what suits you.
Consultation $150. You won’t be treated on the day.
Dr Olivia Hartmann in a first consultation. Most of it is listening.
Every practitioner is named here with their registration number, so you can check it yourself on the public register.
Cosmetic Doctor · Medical director
Ahpra MED0001234567
MBBS (UNSW). Medical practitioner with general registration. 14 years in medicine, the last 8 in cosmetic medicine.
Sees every client who comes to us about expression lines or facial volume, and signs off every plan the nurses carry out.
Registered Nurse
Ahpra NMW0001234568
Bachelor of Nursing (UTS). 9 years nursing, 6 in cosmetic medicine, working under Dr Hartmann’s supervision.
Runs most of our follow-up reviews, so she sees how treatments settle over the weeks afterwards.
Registered Nurse
Ahpra NMW0001234569
Bachelor of Nursing (University of Sydney). 7 years nursing, 4 in cosmetic medicine, working under Dr Hartmann’s supervision.
Also works two days a week in a hospital emergency department. Speaks Korean.
Dermal Therapist
No Ahpra number: not a registered profession
Bachelor of Health Science (Dermal Therapies). Peels, laser hair reduction and light treatments only.
Dermal therapy isn’t one of the professions Ahpra registers. Tahlia carries out skin treatments after your consultation, and never anything that needs a doctor or nurse.
If you come to us about expression lines or facial volume, your consultation is with Dr Hartmann herself, in person. Our registered nurses only carry out treatment plans she has written and signed. Nobody is treated on the strength of a phone call or an online form.
Call us. In opening hours you’ll speak to one of the team that day. For two weeks after a treatment you also have an after-hours number that reaches Dr Hartmann or the doctor covering for her. Follow-up reviews are included, and if a problem can’t be fixed here, we arrange for you to see someone who can.
Dr Hartmann runs training for the nurses every month, and everyone who treats clients holds a current advanced life support certificate.
Professional memberships. Dr Hartmann is a member of the Cosmetic Physicians College of Australasia. Sophie Laurent and Jae-won Park are members of the Australian College of Nursing.
What people come to us about
Each has its own page covering what’s involved, the risks, and what recovery is like.
A lot of people tell us their biggest worry is looking overdone. We aim for natural-looking results that suit you, and individual results vary. This is how we work.
Forty five minutes, in person. For expression lines or facial volume you’ll see Dr Hartmann. For skin concerns it’s Dr Hartmann or one of our registered nurses. We ask what’s bothering you and why now, look at your skin properly, and talk through every option, including leaving things alone.
Side effects, recovery time, what could go wrong and how likely it is. You get it in writing too, so you’re not relying on memory later.
We never treat anyone at their first visit. You leave with a written plan and an exact quote, and you book treatment only if and when you want to.
You’ll know their name before you agree to anything, and it’s the same person each time unless you ask for someone else.
A follow-up review is included, usually about two weeks after treatment. Until then you also have an after-hours number that reaches a doctor.
Part of every assessment is making sure a treatment is right for you, and that you want it for your own reasons. If we don’t think something will suit you, or it isn’t the right time, we’ll say so. Sometimes that means we don’t treat at all.
Cost
Everyone starts with a consultation, so here’s exactly what that costs.
$150
| Skin peelFace, per session. The type is chosen at your consultation. | from $180 |
| Laser hair reductionSmall area such as the upper lip or underarms, per session | from $90 |
| IPL for pigmentationFace, per session | from $250 |
Some treatments can only be quoted after a consultation, because the law doesn’t allow them to be advertised. You’ll get an exact written quote before anything goes ahead, and you’re under no obligation to proceed.
If yours isn’t here, call us. Our nurses answer clinical questions themselves.
You talk about what’s bothering you and what you’d hope to change. Your practitioner looks at your skin and face, asks about your health and any medications, and explains each option, including leaving things as they are.
You go home with a written plan, the risks for each option, and an exact quote. No treatment happens at a first visit.
It depends a lot on the treatment and on you. We’ll give you realistic timeframes for anything we suggest, and we’ll tell you upfront if something needs repeating to keep its effect. Individual results vary.
Recovery depends on the treatment. Some leave a little redness for a day. Others mean swelling or bruising for a week or so before you’d want to be in photos. We’ll explain recovery and comfort for your plan at your consultation, before you agree to anything.
You’ll know their name before you agree to anything. Dr Hartmann or one of our registered nurses carries out any treatment that needs a medical assessment. Tahlia, our dermal therapist, carries out skin treatments such as peels and laser hair reduction. Everyone’s registration details are listed above.
The consultation is $150, and skin treatment prices are listed above. Other treatments are quoted in writing at your consultation, so you know the exact figure before you decide. None of it is covered by Medicare or private health insurance.
Tell us. A follow-up review is included in your treatment, and we’ll look at it properly with you. If something can be corrected, we’ll explain how. If it can’t be fixed here, we’ll arrange for you to see someone who can.
If you’d rather take it further, how to make a formal complaint is set out at the bottom of this page.
Find us
Frosted glass and sheer curtains at the front, so nobody walking past can see who’s inside.
| Monday | Closed |
| Tuesday | 9am to 6pm |
| Wednesday | 9am to 6pm |
| Thursday | 9am to 8pm |
| Friday | 9am to 6pm |
| Saturday | 9am to 3pm |
| Sunday | Closed |
Paid parking on Knox Street itself, and at the Cross Street car park a few minutes’ walk away. Buses run along New South Head Road at the end of the street, and Edgecliff station is about a ten minute walk.
Our reviews are on Google rather than here, because the law doesn’t let health practitioners use patient testimonials in their own advertising. We don’t reply to reviews either, since a reply can confirm that someone is our client.
See our Google profileA consultation is $150, you won’t be treated on the day, and you don’t have to go ahead with anything.