Need help right now?
In immediate danger? Call 000

These lines below are open any time of the day or night, and they are free to call.

Carlton Crescent Psychology is not a crisis or emergency service. We do not monitor the phone, email or our forms outside opening hours.

Carlton CrescentPsychology, Summer Hill

You don’t need to have it all worked out to start.

Talk to a psychologist in Summer Hill, in person or online

Registered and clinical psychologists working with adults, young people and couples on anxiety, depression, stress, trauma and relationships. You don’t need a referral to book. Medicare rebates are available with a GP mental health treatment plan.

The 15 minute call is free and there is no obligation to book anything afterwards. It is a chance to ask questions and work out whether we are the right fit. It is not a therapy session.

  • No referral needed to book. A GP plan is only for the Medicare rebate.
  • In person or online. Video sessions attract the same Medicare rebate.
  • Every fee is on this page. So is who has room this week and who does not.
One of our consulting rooms, with two armchairs and afternoon light
One of our rooms in the Carlton Crescent terrace.

Where to start

Who is this for?

Pick whichever is closest. Nothing is locked in, and you can change your mind later.

Some of what we work with

This is not a complete list, and you do not need a label to book.

What actually happens

Your first session

Most people tell us the waiting was harder than the appointment.

  1. You get in touch

    Book a time online, or take the free 15 minute call first if you would rather talk to someone before committing. Either is completely normal.

  2. The first session, 50 minutes

    Your psychologist asks what has been going on and what you would like to be different. You set the pace. You can say you would rather not talk about something yet, and that is respected.

  3. You decide what happens next

    You agree on a plan together, including how often to come and roughly for how long. If the fit is not right, say so and we will help you find someone else. That happens and nobody minds.

The second consulting room, with a sofa and an armchair
The other room. Some people prefer the sofa.

Who you would see

Feeling comfortable with your psychologist matters more than almost anything else. Narrow the list down, or scroll through all four.

What would you like help with?

In person or online?

4 of 4

Fees and Medicare

What it costs

Cost is one of the main reasons people put this off, so here it is in full.

SessionFeeRebateYou pay
Clinical psychologist50 minutes$250$149.05$100.95
Registered psychologist50 minutes$200$101.55$98.45
Provisional psychologist50 minutes, supervised$120None$120
Adult ADHD assessmentTesting, scoring and a written report$1,850None$1,850

Rebates shown are the amounts for the 2026 to 2027 financial year. Medicare indexes them on 1 July each year, so check with us if you are reading this later.

Why two different rebates?

A session with a clinical psychologist attracts a higher Medicare rebate than one with a registered psychologist. Both are university qualified and both are registered. Clinical psychologists have completed additional endorsement training. Which one suits you depends on what you are bringing, and we are happy to help you decide. Sessions with a provisional psychologist are not eligible for a Medicare rebate, which is why the fee is lower.

Getting the Medicare rebate

  1. Book a longer appointment with your GP and say you would like to talk about a mental health treatment plan.
  2. Your GP works through it with you and, if it fits, writes the plan and a referral.
  3. Book with us and send the referral through. Ten rebated sessions per calendar year.
  4. Pay the session fee on the day. We process the rebate at the desk, so it lands back in your account within a day or two.
  • Other ways to fund it. Private health extras, NDIS for self-managed and plan-managed participants, workers compensation, DVA, victims of crime, and most employee assistance programs.
  • Cancellations. Let us know at least 48 business hours ahead and there is no charge. Inside that we charge the full fee, because the hour is usually impossible to fill. Ring us if something serious has happened and we will sort it out.
  • If the cost is the barrier. Tell us. A session with our provisional psychologist is $120, and if that is still out of reach we will point you toward bulk billed and low cost services rather than leave you with nothing.

Who has room, and who does not

Two of us have room this week. Two have a wait. We would rather tell you now than after you have filled in a form.

  • Marcus OyelaranHas room: This week
  • Ellie NovakHas room: This week
  • Hannah ReidWait: About 4 weeks
  • Mei LamWait: About 6 weeks
A desk set up for video sessions

Online usually has earlier openings

Video sessions attract exactly the same Medicare rebate as sitting in the room, and they tend to have more availability. If getting here is hard, or you would find the first one easier from your own lounge room, start there.

If we cannot see you soon enough

A four week wait is not much use when you need help now. These are not consolation prizes, they are genuinely good options.

  • Medicare Mental Health. Free services and a phone line that can point you to what is available near you.
  • headspace, for anyone aged 12 to 25. Free or low cost, and centres across Sydney.
  • Your GP. They can start a plan, review medication if that is relevant, and refer you to someone with a shorter wait.
  • Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636 if you need to talk to someone tonight.

Why you can trust this

What we can actually tell you

Australian psychologists are not allowed to publish client reviews, so none of what follows is someone else’s opinion. It is all checkable.

  • Everyone here is registered with AHPRA. Two hold clinical endorsement. Every registration number is in the footer and you can look all of them up on the public register.
  • What you say here stays here. There are a few legal exceptions, mostly about immediate risk to someone’s safety and court orders. Your psychologist will walk you through them in the first session, before you have shared anything.
  • Members of the Australian Association of Psychologists. AAPi argues for a single Medicare rebate across all registered psychologists, which is a position we happen to agree with.
  • We work with your GP, not around them. With your permission we send a short letter after the first session and again at review, which is what keeps a mental health treatment plan working properly.
  • Everyone is welcome here. That includes LGBTQIA+ and gender diverse clients, people from any cultural or faith background, and neurodivergent clients. Mandarin, Cantonese and Czech are spoken here.

The approaches we use, in plain words

Cognitive behavioural therapy (CBT)
Noticing the thoughts and habits that keep a problem going, then practising different ones. The most researched talking therapy there is.
Acceptance and commitment therapy (ACT)
Less about arguing with difficult thoughts and more about making room for them while you get on with what matters to you.
EMDR
Used for trauma. You recall a memory while doing a simple task with your eyes or hands, which helps the memory settle into the past where it belongs.
Schema therapy
For patterns that have been around since childhood and keep repeating. Slower work, and often worth it.

Nobody is watching what you read here

Looking up a psychologist is nobody else’s business. Plenty of health websites quietly disagree, and Australian regulators have started fining them for it.

  • There is no advertising tracker anywhere on this site. No Meta pixel, no TikTok pixel, nothing that follows you to another website afterwards.
  • Which pages you read is not recorded against you, and the reason you are booking never appears in a web address.
  • Your intake form goes straight into our secure practice system. It is never emailed around as plain text.

Read the privacy policy

Questions people ask first

Before you book

If yours is not here, ring us or take the free 15 minute call.

What if I am not sure it is bad enough?

You do not have to be in crisis to see a psychologist. If something is affecting your life, that is reason enough.

This is the question we hear most, and almost everyone who asks it turns out to have been carrying something for a long time. Nobody here is going to tell you that you are wasting their time.

Is what I say confidential?

Yes, with a few limits that are worth knowing up front. Your psychologist may need to act if there is a serious and immediate risk to your safety or someone else’s, if a court subpoenas your file, or where the law requires a report about a child at risk.

Outside those situations, what you say stays between you and your psychologist. We will go through all of this properly in the first session.

Do I need a referral from my GP?

Not to book. You can make an appointment today and pay the full fee.

You only need a referral to claim the Medicare rebate, and that means a mental health treatment plan from your GP. The four steps for that are in the fees section above.

What is the first session actually like?

Fifty minutes of talking, sitting in a comfortable chair. Your psychologist asks about what has been happening and what you would like to be different, and explains how confidentiality works.

There is no couch, no notepad being scribbled in silently, and nothing you should have figured out beforehand. If you get halfway through and want to stop, that is allowed.

What if I do not click with my psychologist?

Tell us, and we will move you to someone else without making it awkward. It is a common thing to happen and it is not a failure on anyone’s part.

Fit genuinely matters in this work, which is why we would rather you switch than quietly stop coming.

Can I book for someone else?

Yes. Parents book for teenagers all the time, and partners sometimes make the first call. There is a “booking for someone else” option in the booking form.

One thing to know: if the person is 14 or older, the sessions and what is said in them belong to them, not to whoever booked. We will explain how that works when you get in touch.

A quiet street, five minutes from the station

A terrace on Carlton Crescent with no sign out the front, which is deliberate.

The front of the terrace, screened from the footpath by a hedge

Arriving

  • There is no signage on the building and the entry is screened from the street. You will not be standing in view of anyone.
  • Come straight in and sit down. There is no reception desk to check in at and nobody will ask you anything in front of other people.
  • Unmetered street parking on Carlton Crescent, and it is about a five minute walk from Summer Hill station.
  • Two consulting rooms are on the ground floor with a level entry. Let us know when you book if stairs are a problem.
The small waiting area, with chairs spaced apart
14 Carlton Crescent, Summer Hill NSW 2130Open in Google Maps
Hours
Monday9am to 7pm
Tuesday9am to 7pm
Wednesday9am to 7pm
Thursday9am to 7pm
Friday9am to 5pm
Saturday9am to 1pm
SundayClosed
Online sessions

Available anywhere in Australia, by video. Same Medicare rebate as coming in. Evening times go first, so book those ahead.

Carlton Cres Lackey St Moonbie St Summer Hill station
Get directions

Whenever you are ready

You have probably been thinking about this for a while. Booking takes about a minute, and the free 15 minute call takes even less.

Call

Book a sessionA few details, then we will be in touch to confirm a time.

Who is this for?

Who would you like to see?

In person or online?

Whichever you would rather we used. We will not leave a message unless you tell us it is alright to.
A sentence is plenty. You do not need to explain everything now, and nothing you write here is required.

Four fields, and one of them is optional. This goes straight into our secure practice system. We usually reply the same working day.