Nala hates the car and still trots in happily. Steph rang the next day to see how she was going.
Sarah W.3 weeks ago
Nala, labrador
Open until 7pm today
Caring for Castle Hill’s dogs and cats like they’re our own
The same vet and the same nurses every visit. Open 7 days, weekdays until 7pm, and you can book online whenever suits you.
Next appointment: tomorrow 8:20am
Steph with Rusty, one of our regulars, in the front consult room.
Demo control, not part of the live site
Is your pet in trouble right now?
We’re open. Call us and we’ll talk you through what to do next.
Hillside Animal Emergency Hospital
Open 24 hours, 7 days. Norwest Business Park, about 9 minutes from us. You do not need a referral.
Call us now (02) 5550 0374
Call straight away if you see any of these
- Struggling to breathe, or breathing fast and shallow at rest
- Wobbly back legs, a changed bark or meow, or gagging. These can be paralysis tick signs
- A snake bite, or you think there may have been one
- A swollen, hard belly and unproductive retching, especially in a big dog
- They have eaten something they shouldn’t have
- A male cat straining in the litter tray and not passing urine
- Overheating after exercise, or after time in a car
Suspected poisoning? Ring the Animal Poisons Helpline on 1300 869 738 for free advice, and call us too. Please don’t try to treat it at home.
Reviews
We saw Dr Anh for six years. Same vet every visit, and she remembered Tonka’s whole history without looking it up.
Mark T.a month ago
Tonka, staffy
Our cat is a nightmare at the vet and they never made me feel bad about it. Straight into the cat room, lights down. My fur baby was actually calm.
Jen L.2 months ago
Mochi, domestic shorthair
These come straight from our Google profile, word for word. We don’t choose which ones show and we don’t take the bad ones down.
Cat Friendly Clinic accredited, International Society of Feline Medicine, since 2019
What a visit costs
Clear, upfront pricing. Cost shouldn’t be the reason you put off bringing them in. Here is what most visits cost.
| Common visits | From |
|---|---|
| Consult with a vet | $89 |
| Annual health check and C5 vaccination | $145 |
| Kitten or puppy vaccination course | $225 |
| Microchipping | $65 |
| Cat desexing | $395 |
| Dog desexing, by weight | $540 |
- GapOnly claiming. If your insurer is on GapOnly we claim at the counter, so you pay the gap and not the full bill.
- A written estimate before anything starts. If the plan changes partway through, we ring you before we go ahead.
- Payment plans. Larger treatment can be spread out. Ask us at the desk and we’ll set it up while you wait.
Pay over time with
VetPayAfterpayZiphumm
What we look after
Tap any of these to see what happens and what it costs.
A calmer visit, especially if your cat hates the carrier
Most cats find the vet stressful, and plenty of owners put the visit off because of it. We have built the clinic around that.
- A separate cat waiting area. Carriers go up on a shelf, away from the floor and out of sight of the dogs.
- We take our time. Some patients need ten minutes on the floor before anyone touches them. That is fine, and it is built into the appointment.
- Tell us beforehand. If your pet is anxious, say so when you book. We will give you a quiet time of day and send you a few things to try at home first.
- You can wait in the car. Some dogs settle better outside. We will text you when we are ready.
Trusted by Castle Hill families since 2003
Why people stay with us: we are independent, which means the person who sees your pet this year is the person who saw them last year.
- 23 years on Showground Road. Same building, same phone number, and some clients have been with us the whole time.
- You can ask for the same vet. Pick them when you book, and we will keep your pet with them wherever we can.
- Every vet and nurse here is registered. Our vets are on the NSW Veterinary Practitioners Board register and our nurses are qualified.
Dr Anh Nguyen
Principal Vet BVSc (University of Sydney)
Here since 2011, and took over the clinic in 2016. Soft spot for greyhounds and grumpy old cats.
Lives with Biscuit, a retired racer.
Dr Fiona Whelan
Veterinarian BVSc (University of Melbourne)
Senior pets and dentistry. She is the one who will talk you through whether that lump needs doing anything about.
Two cats, Pickle and Ruben.
Dr Sam Osei
Veterinarian BVSc (Massey University)
Does most of our surgery. Good with big, bouncy dogs who have no idea how large they are.
A kelpie called Dash.
Steph Marinos
Head Vet Nurse Cert IV Veterinary Nursing
Runs the nursing team and rings you the day after surgery. She is usually the voice on the phone.
A very large rescue cat named Tony.
Find us on Showground Road, with parking at the door
Four spaces right out the front, so you are not walking a nervous dog down the street.
284 Showground Road, Castle Hill NSW 2154Open in Google Maps
Hours
| Monday | 8am to 7pm |
| Tuesday | 8am to 7pm |
| Wednesday | 8am to 7pm |
| Thursday | 8am to 7pm |
| Friday | 8am to 7pm |
| Saturday | 8am to 4pm |
| Sunday | 9am to 1pm |
Getting in the door
Four marked spaces at the front, one of them wide. Step-free entry with a door wide enough for a crate or a big dog. The 600 and 606 buses stop on Showground Road.
Do it online instead
Our phones are busiest between 8 and 10 in the morning. All of these work at any hour.
Repeat prescriptionFor medication your pet is already on.
Re-order food or tick preventionWe will have it on the counter for you.
Register as a new clientFill this in first and your first visit is quicker.
Ask for vaccination recordsHandy for boarding kennels and groomers.
If your pet is unwell, please ring us rather than using these forms. We answer the phone all day.
Book in whenever suits you
About half of our online bookings come in after we have closed for the day. Pick a time now and we will confirm it by text.