Vet practice management software: ezyVet and the alternatives
Page one is all vendors and directories. Here’s what a clinic owner needs before a demo: which systems publish Australian prices, how you get out of each contract, which labs, insurers and EFTPOS each connects to, and how booking reaches your website.
On This Page
Most Australian vet clinics run on one of a handful of practice management systems, and page one of Google for this search is entirely those vendors and the directories that list them. What's missing is what a clinic owner actually needs before a demo: what each system costs in Australian dollars (most won't say), how you get out of the contract and get your data back, which Australian labs, insurers and EFTPOS terminals each connects to, and how online booking reaches your website. I build vet clinic websites and have no relationship with any of these vendors. Everything below comes from their own pages and terms, read on 12 October 2026.
- Only one publishes Australian pricesPetbooqz (formerly CHSVET), Australian-developed, sells a perpetual licence plus monthly support. ezyVet, Covetrus and the rest want you to ask.
- Read the exit termsezyVet runs a one-year term that renews automatically; Covetrus allows 90 days' notice but charges to hand your data over.
- Check your integrationsYour lab, PetSure or GapOnly claims, EFTPOS and accounting software decide more than the feature list.
First, the names
A few things trip people up:
- IDEXX sells three systems here: ezyVet, Cornerstone and Neo.
- Covetrus sells three too: Ascend (its cloud system), RxWorks (its long-standing Brisbane-built system) and VisionVPM (large and mixed animal).
- There are two Provets. Provet the practice software belongs to Nordhealth in Finland. Provet the veterinary wholesaler is part of Covetrus. They're unrelated.
- The lab names changed. Vetpath, ASAP and QML Vetnostics now all trade as Vetnostics Pathology.
Worth knowing too: the two biggest sellers of vet software in Australia are also a diagnostics company (IDEXX, which bought ezyVet in 2021) and a distributor (Covetrus). Their software tends to integrate most deeply with their own labs and supplies. That's a fact to weigh, not a criticism.
The main systems, side by side
| ezyVet | Covetrus Ascend | RxWorks | Petbooqz | VetlinkPRO | |
|---|---|---|---|---|---|
| Price published in A$ | No ("from $260.50 a month", currency not stated) | No | No | Yes, before GST | No |
| Where it runs | Cloud | Cloud | Clinic server with remote access | Cloud or your own server | Cloud or local |
| Contract | One year, renews automatically | 90 days' notice either way | Not checked | Perpetual licence plus monthly support | Not stated |
| Your data on exit | Prepared on 10 business days' written request | A pre-paid transition service | Not checked | "always yours" (their claim) | Not stated |
| IDEXX labs | Yes | Through partners | Lab module | Yes | Yes |
| Vetnostics | Yes | Not stated | Not stated | Yes | Not stated |
| PetSure eClaims and GapOnly | Yes | Insurance partners | Insurance module | Yes | Not stated |
| Tyro EFTPOS | Not listed (Windcave instead) | Not found | Yes | Yes | Own payments |
| Xero and MYOB | Xero only | Not stated | Not stated | Both | "Accounting tools" |
| Native online booking | Yes, with a client login | Not stated | No | Yes | Yes |
Scroll the table sideways to see every column.
As described on each vendor's own pages; "not stated" means I couldn't find it, not that it doesn't exist. Ask on the demo.
ezyVet
Built in New Zealand, owned by IDEXX. Its pricing page says "Get started for as little as $260.50 per month" without saying which dollars, or whether that's per user, per vet or per clinic, so ask for an Australian quote. The monthly price includes support, hosting and upgrades; implementation and data conversion are scoped separately. The contract has "an initial term of 1 year then automatically renewing for successive 1 year periods." IDEXX's published list of data processors puts ezyVet's hosting in the US. Its integration directory tags 51 integrations as available in Australia, including PetSure eClaims, GapOnly, Vetnostics, Windcave and Xero, but not Tyro or MYOB.
Covetrus Ascend and RxWorks
Ascend is Covetrus's cloud system, with its development team in Brisbane and support teams in Australia, New Zealand and the UK. It advertises "no lock-in contracts", and its current terms do let either side end the agreement on 90 days' written notice. The catch is on exit: Covetrus will help move your data only if you "pre-pay Covetrus' standard fees for Transition Services", and it has "no obligation to ... retain any data" after termination. Plan the export before you give notice. The terms also allow a price increase once a year with 30 days' notice. No prices are published for Ascend or RxWorks.
Petbooqz
Australian-developed, from Rowville in Victoria, and the only system I found with a full Australian price list. You pay a one-off setup fee that is also a perpetual licence ("you can sell your system with your Practice"), then a monthly fee for support and maintenance:
| Level | Users logged in at once | Setup and licence | Monthly |
|---|---|---|---|
| Mobile | 1 to 2 | $500 | $95 |
| Start Up | 3 to 9 | $1,500 | $300 for six months, then $550 |
| Established | 3 to 9 | $1,500 | $550 |
| Expanding | 10 to 19 | $1,500 | $750 |
| Large | 20 or more | $2,500 | $750 plus $20 per user over 20 |
Scroll the table sideways to see every column.
All before GST. Data conversion is "from $1,500", and text messages up to 10.5 cents each. It runs in the cloud or on your own hardware, and connects to Tyro, MYOB, Xero, PetSure, GapOnly, Vetnostics and IDEXX. One thing to confirm: its pricing page includes online appointments, while its partners page says a subscription per module applies.
The others
VetlinkPRO, from New Zealand, runs in the cloud or locally and has its own payments and online booking; no prices are published. Provet (Nordhealth) publishes US and UK prices but not Australian ones, and its data is hosted in the EU. OpenVPMS is open source, run by a not-for-profit that requires a subscription. VetBlue, Vetspire and Shepherd are American, and I found no Australian presence for them.
What it costs, where prices are published
Only Petbooqz, the Vetstoria booking add-on and VetCheck client communications publish prices, so this only covers those. Everything is before GST.
For ezyVet, Covetrus, VetlinkPRO and Provet, ask for an Australian quote that states the basis (per user, per vet or per clinic), whether it includes GST, and what implementation and data conversion cost.
Online booking on your website
The practice system holds your appointment slots; the website only links to or embeds the booking. How that works differs:
- ezyVet's own online booking is a client portal: clients log in with a username and password first. It's linked from your website and reminders.
- Vetstoria adds a public "book now" that shows live slots without a login, and writes to ezyVet, RxWorks, Petbooqz, Provet, Cornerstone, Neo and OpenVPMS. In Australian dollars it's A$199, A$299 or A$449 a month per location, by number of clinicians, "No contracts".
- Paws App does the same for ezyVet, in Australia and New Zealand.
- Petbooqz, VetlinkPRO and Provet have their own online booking.
If you switch systems, every booking link changes: the website button, your Google Business Profile, social profiles and reminder templates. Change them all on the same day.
Records rules that affect your choice
Your software has to keep records for as long as your state requires, even after you leave the vendor.
| State | Keep records for at least |
|---|---|
| NSW | 3 years after each record is made |
| Queensland | 3 years from the last entry |
| Victoria | 7 years for medication records |
| Western Australia | 7 years for all clinical records |
Scroll the table sideways to see every column.
The safest plan is to keep old records readable for seven years after a switch. Two more things from the state rules: NSW requires that any alteration to a record "be clearly identified", so you want an audit trail, and WA requires vets to get owners' permission before using AI to help write clinical records, which matters now that several systems offer AI note-taking. NSW's rules are due to be replaced, so check for changes.
On privacy: most clinics under the Privacy Act's turnover threshold aren't covered, unless an exception applies. But owners' names, addresses and payment details are personal information, and your board's confidentiality rules apply regardless. If you are covered, where your data is hosted matters: ezyVet's published hosting is in the US and Provet's in the EU. Ask every cloud vendor in writing.
One more change for every clinic that texts reminders: since 1 July 2026, texts from a business name that isn't on the ACMA's Sender ID Register show as "Unverified". Ask your system or reminder add-on which sender ID it uses, and register it.
Which should you shortlist?
Switching checklist
Your ticks save in this browser.
- Find your contract's renewal date and notice period. ezyVet: one-year terms that renew; Covetrus: 90 days' notice; Provet: three months before the term ends.
- Ask for your data export in writing before you give notice. ezyVet needs 10 business days; Covetrus's transition is a pre-paid service.
- List what must come across: clients, patients, history, invoices, inventory, reminders, balances and attachments. Ask what won't convert.
- Keep the old records readable for your state's retention period, up to seven years.
- Check the new system's audit trail shows every edit.
- Re-map your connections: labs, imaging, PetSure and GapOnly, EFTPOS, accounting and your controlled drug register.
- Register or move your SMS sender ID so reminders don't show as "Unverified".
- Update every booking link on cut-over day: website, Google profile, social and reminders.
- Budget the one-off costs: data conversion, training and the month you pay for both systems.
- Ask where data is hosted and whether AI note-taking sends it offshore.
My view
Start from your connections, not the feature list. If IDEXX is your lab, ezyVet makes sense; if you buy through Covetrus, look at Ascend; if you want to own your licence and keep Tyro and MYOB, Petbooqz is the obvious one to price. Whichever you pick, get the Australian price, the contract term and the data exit in writing before you sign. And plan the website side of a switch, because every booking link will change.
Questions I get asked
What is the best veterinary practice management software in Australia?
It depends on your lab, supplier, payments and accounting. ezyVet suits IDEXX clinics, Covetrus Ascend suits Covetrus clinics, and Petbooqz suits clinics that want a perpetual licence with Tyro and MYOB.
How much does ezyVet cost in Australia?
ezyVet's site says from $260.50 a month without stating the currency or basis. Ask for an Australian quote; implementation and data conversion are extra.
Is RxWorks cloud-based?
RxWorks runs on a clinic server with remote access. Covetrus's cloud system is Ascend.
Which vet software works with Tyro?
Petbooqz and RxWorks list Tyro integration. ezyVet's Australian EFTPOS partner is Windcave.
How long do vets have to keep records?
It depends on the state: three years in NSW and Queensland, and seven years in Western Australia, and in Victoria for medication records.
About this guide
Written by Joseph Alzein, founder of bdog. bdog builds vet clinic websites and has no relationship with any software vendor here. Prices, terms and integrations were read from the vendors' own pages on 12 October 2026, and the records rules from each state board. Prices and terms change, so check before you sign.
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